FREQUENTLY ASKED QUESTIONS
Can I hold a party at my house?
Yes, we will provide parties at home locations or in hired venues such as halls.
Does a large snake always attend a party?
No, our Boa Constrictors or Burmese Pythons only come with us to Gold parties.
Do we need to provide anything?
All we ask is for a table to put the animals on and a power socket in case we need to heat the animals if necessary.
I'm not a child, can I still have snakes alive attend my party?
Absolutely! We do not mind what age the birthday girl or boy is from 2 to 99 (or more!) and will always try to adapt the party to suit your needs.
The party I am hosting is not for a birthday, is that OK?
In the past we have attended Weddings, Hen and Stag Parties, Chinese New Year Celebrations, Religious Festivals and Bar Mitzvahs to name but a few. We are an inclusive company and aim to provide a great service based on your needs.
Why does my party cost more than advertised?
Prices displayed are the base price and do not include our travel costs. We recommend you fill in our Enquiry Form to obtain an accurate quote and to check our availability.
Do you offer animal boarding?
Yes! we offer Reptile and Small Animal Boarding
Do you have a licence to use animals?
What area of the UK do you cover?
We are based within the South East of the UK and primarily cover Essex and London but will travel to Kent, Norfolk and Suffolk. We may consider other areas during the warmer months, so please contact us if you live beyond these areas.
How are travelling costs calculated?
The following travelling costs are added to the online prices: Mileage is charged at £1 per mile from our starting location; £50 per hour travel after the first hour of travel time, for example if the journey is expected to take 90 minutes we will charge an additional £50. We may also add a fee on if the journey takes us through the centre of London; tolls or parking fees may also be applied where applicable.
Do you cater for children with additional needs?
Yes, we are happy to cater for children or adults with additional needs. Please inform us of any requirements prior to booking so that we can discuss arrangements.
Where can I find terms and conditions?
Terms and conditions can be found on the About Us page.
What happens if someone has a phobia of snakes or spiders?
We can provide preliminary information on the animals prior to the encounters and will provide nervous guests with the opportunity to approach the animals in their own time or distance themselves during presentations.
I'm studying Animal Management at college, do you take work experience?
We have some availability to take young people studying for work experience in the local area. Please email us your details, what course you are studying and where, your availability and a paragraph about why you would be interested in completing your work experience with snakes alive and we will get back to you.
I haven't received your email OR I haven't received a response
Please remember to check your junk mail inbox but if you still haven't heard from us please feel free to contact us again, we aim to respond within 72 hours.
Do you offer Animal Adoptions?
Yes! We offer adoption packs for some of our animals, please see the adoptions page of our website for more info.
Do you have Gift Vouchers?
What animals can we encounter?
Do you have Meerkats of other mammals?
No. We specialise in reptiles and invertebrates.
Are the animals safe, are any of them harmful?
We do not use any venomous reptiles however, our arachnids are venomous but are safe to handle when done correctly. The animals are never left unattended. Any animal can be unpredictable in their behaviour so we always ask that children are kept calm and supervised throughout our presentations and any pets to be kept in another room. Hygiene is also of the upmost importance to both our audience and animals so we strongly encourage all participants to wash their hands before and after encounters and no food is to be consumed near or during the presentation. We provide alcohol based hand sanitizer at all of our displays and latex gloves if certain insects are being displayed. A copy of our general Risk Assessment is available upon on the About Us page.
Do you run Reptile Keeper Experiences at Barleylands Farm Park?
Where do you run Reptile Experiences?
Yes! Read more about it on our 'Experiences' page
Can you move to different classrooms?
We would prefer to remain in one location for the duration of our visit as the animals maybe require heating and specific set ups. If you are not able to provide this please let us know in advance as we may need to amend the animals we can provide.
Do you take cheques?
We will accept cheques from schools and local authorities.
How many people can take part in a Keeper Workshop?
Workshops are designed to be delivered for 2 participants as a lot of information is covered. If one participant is under 18 years olds they must be accompanied by an adult.